Privacy Policy

We respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”). This Privacy Policy explains how we collect, use and protect your personal information when you visit our website.

Last updated: March 2026

1. What Personal Data We Collect

When you use our website, we may collect:

a) Contact Form

  • First Name

  • Last Name

  • Email Address

  • Message content

b) Booking & Payment

When making a reservation, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Booking details (dates, guests)

  • Payment information (processed securely by our payment provider)

⚠️ We do not store full credit card details on our website.

c) Automatically Collected Data

  • IP address

  • Browser type

  • Device information

This may occur through cookies or embedded services such as Google Maps.

2. How We Use Your Data

We use your personal data to:

  • Respond to inquiries

  • Process and manage bookings

  • Communicate important information about your stay

  • Comply with legal and tax obligations

  • Improve website functionality

We do not sell or rent your personal data.

3. Legal Basis for Processing

We process your data based on:

  • Your consent (contact form, cookies)

  • Contract performance (booking and payment)

  • Legal obligations (tax and accounting requirements)

  • Legitimate interest (website security and improvement)

4. Payment Processing

Online payments are processed through secure third-party payment providers (Stripe).

These providers handle payment data according to their own privacy policies and GDPR standards.

5. Google Maps

Our website includes Google Maps to help visitors locate the property.

Google may collect usage data according to its own Privacy Policy.
More information: https://policies.google.com/privacy

6. Data Retention

We retain personal data:

  • For booking and tax purposes as required by Greek law

  • For communication purposes for a reasonable period

  • Until you request deletion (where legally possible)

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Restrict processing

  • Withdraw consent

  • Lodge a complaint with the Hellenic Data Protection Authority

To exercise your rights, contact us at:
📧 contact@duoverde-rhodes.com

8. Hosting & Data Storage

Our website is hosted by a third-party hosting provider located within the European Union. Personal data submitted through our contact and booking forms may be stored securely on the hosting provider’s servers.

The hosting provider processes data in accordance with GDPR requirements and applies appropriate security measures to protect personal information.

9. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration or disclosure.

10. Owner & Data Controller

Duo Verde Twin Garden Apartments
Kremasti, Rhodes, Greece
Email:

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